CLERK’S OFFICE SERVICES TEMPORARILY AFFECTED BY MOVE TO NEW SYSTEM
Online services, access to documents temporarily unavailable starting Feb. 16
WEST PALM BEACH, FLA. (February 8, 2012) – Anyone who must pay a traffic ticket, file court documents or conduct other business with the Clerk & Comptroller’s office next week, take note: Services at the Clerk’s office will be limited starting on Thursday, Feb. 16, as the office converts to a new criminal and traffic case management computer system.
The following services will be affected:
- Traffic ticket payments online or at Check Cashing Store® locations will be unavailable starting at 11:59 p.m. Wednesday, Feb. 15.
- Access to all criminal and civil court documents and official records will be unavailable after 5 p.m. on Thursday, Feb. 16.
- Credit card payments will not be accepted at any courthouse locations on Friday, Feb. 17.
- Clerk Cart will be unavailable after 5 p.m. on Thursday, Feb. 16.
- EZ View will be discontinued at 5 p.m. on Thursday, Feb. 16. Access to case information provided in EZ View will be accessible through the new case system.
- The Clerk’s Mid-County branch in Royal Palm Beach will be closed on Friday, Feb. 17.
Cash, checks or money orders will be accepted only at courthouse locations on Feb. 17, but cannot be processed until Feb. 21.
Jury duty and online foreclosure sales will not be affected by the system conversion. Anyone with jury duty on Feb. 17 should report as scheduled. Online auctions will be conducted as usual on Feb. 17.
Normal operations will resume Feb. 21.
The new case management system will offer easier online searches of criminal and traffic cases. While court document images will not be available because of the Florida Supreme Court moratorium on posting such images online, the new system will be easier to navigate and provide quicker access to information such as hearing dates and criminal charges.
Work on a similar conversion for civil courts will begin later this year.
“I am grateful to our employees and our justice partners for their dedication and hard work on this conversion,” Clerk Bock said. “This has been a tremendous effort involving hundreds of people over two years putting in long hours on nights and weekends, and the work will continue as we convert our other systems in the future.”
The Clerk’s office is converting to the new system over the Presidents’ Day weekend to minimize service interruptions. Hundreds of clerks, supervisors, managers and other court employees will work throughout the weekend on the conversion to the new system.
“This new system will be a vast improvement for our clerks, attorneys and our justice partners,” said Clerk Sharon Bock. “We know that it’s an inconvenience for our services to be unavailable, even for a short time, but it’s necessary to ensure the new system’s launch is successful. We chose the three-day Presidents’ Day weekend in order to minimize any interruptions.”
For more information about the Clerk’s office, please visit www.mypalmbeachclerk.com or call (561) 355-2996.
The Florida Constitution established the independent office of the Clerk & Comptroller as a public trustee, responsible for safeguarding public records and public funds. Clerk Sharon Bock is directly elected by and accountable to Palm Beach County residents. In addition to the roles of Clerk of the Circuit Court, County Recorder and Clerk of the Board of County Commissioners, the Clerk & Comptroller is the Chief Financial Officer, Treasurer and Auditor for Palm Beach County.
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