Family Support Frequently Asked Questions	Main Information Number  (561) 355 - 6511 Individual Case Information  (561) 355 - 2937 (automated voice response system in English, Spanish and Creole; please have your case number)

 

• Where do I send my child support payments?

*State Disbursement Unit as listed on the main Family Support web page , P.O. Box 8500, Tallahassee, FL 32314

• How do I change my address?

* Submit address changes in writing to Clerk of Circuit Court, Family Support Division, P.O. Box 3597, West Palm Beach, FL 33402

• When was the last payment made?

* Check MyFloridaCounty.com for information on recent payments, or call the Clerk & Comptroller's automated line at (561) 355-2937.

• I need legal advice / help with my case. Is there someone who can help me?

* For legal advice, you must contact an attorney.  For more information or an attorney referral, you may contact the Self Service Center at (561) 355-7048.  It is located in Room 2.2209 in the Main Courthouse.  The Center is open Monday - Friday from 8:00 a.m. - 5:00 p.m.  Service is also available at the South, West, North and Mid County Branch locations.

• If the respondent moves to another state can I still pursue child support?

* Yes, you can file Pro Se or contact the Department of Revenue for assistance in filing an out of state case.

An Income Deduction Order was signed directing payments through the Florida State Disbursement Unit. How can I have this issued?

*You have 2 options:
1.) Your Attorney can issue the Notice to Payor to the Respondent's employer.
2.) You can visit the Self Service Center at your local Court House and purchase the forms necessary to send the Notice to Payor to the Respondent's employer.

Do I have to get an income deduction order every time there is a change of employment?

* If no changes have been made to the regular support amount a new income deduction order is not necessary. Upon receipt of the new employer information, the Clerk’s office will send a Notice to Payor to the new employer. However, if there are any changes in the amount to be paid through the court, such as; child support or alimony, payment on the balance, payment on attorney’s fees, etc., a corresponding Income Deduction Order must be filed with the Clerk to take action.

How do I get help in enforcement of support? (Ex-spouse not paying any money to me.)

*Contact the Department of Revenue at 1-800-622-5437 or visit their web site. You also may visit the Self Service Center or consult with an attorney.

       Other Frequently asked questions on http://www.myfloridacounty.com/services/child_support/faqs.html

 

Family Services Information:

Family Division Adoption Location and Hours Divorce

Frequently Asked Questions Filing Fees Self-Help Centers

Divisions within Court Services:

Circuit Civil Domestic Violence Circuit Criminal Family Division County Civil Evidence

Juvenile County Criminal Mental Health Probate Guardianship P.B. County Locations Fees