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CARES Act Payments: See frequently asked questions about payments. 


Employee Benefits Providers

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Listed below are Clerk & Comptroller employee benefits providers' contact information.

Links will open in another browser window and are independent from the Clerk & Comptroller website.

Learn how to review and update your beneficiary information for the following plans which are available to eligible employees, and may be changed at any time throughout the year:

  • Life Insurance and AD&D benefits
  • FRS benefits
  • ICMA-RC's 457b (additional, voluntary retirement savings plan)
Service Provider Contact Information
Medical Insurance Cigna Customer Service:
(800) 244-6224
Prescription Mail-Order Program Cigna Home Delivery Customer Service:
(800) 835-3784
Telemedicine Teladoc Customer Service:
(800) 835-2362
Dental Insurance Cigna Customer Service:
(800) 244-6224 or
Vision Insurance Cigna Customer Service:
(877) 478-7557 or
Flexible Spending Accounts Cigna Customer Service:
(800) 244-6224 or
Basic and Voluntary Life, AD&D Insurance, Short-Term and Long-Term Disability The Standard Customer Service:
(800) 368-1135
Whole Life Insurance MetLife

Janet Froyen and Tara Froyen

Customer Service:
(866) 713-1690

Supplemental Insurance Aflac

Agent: Chris Tesdale
Phone: (561) 743-7805

Customer Service:
(800) 992-3522

Employee Assistance Program Palm Beach County Risk Management Customer Service:
(561) 233-5460
Legal Plan & Identity Theft LegalShield

Line Doucet

Customer Service: (561) 704-8483

Pet Insurance Veterinary Pet Insurance Company Customer Service:
(877) PETS-VPI
Credit Union Guardians Credit Union Customer Service:
(561) 866-4006
Florida Retirement System FRS Financial Guidance Line Customer Service:
(866) 446-9377
Deferred Compensation Program ICMA-RC Representative: Steve Feigelis Local: (866) 731-1055
Call Center: 1-800-669-7400
COBRA Retiree Billing
Retirees and COBRA benefits participants may call HR to request a new copy of a Summary Plan Description or a Summary of Benefits and Coverages.
Chard Synder Customer Service:
(888) 993-4646

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