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E-Filing FAQ

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E-Filing

  • Circuit Civil: (561) 355-2986
  • County Civil: (561) 355-2500
  • Unified Family Court: (561) 355-4880
  • E-Filing Portal Support: (850) 577-4609
  • Email: Civil-efile@mypalmbeachclerk.com
  • E-Filing - 1. Log in / Access

    • How will users of the E-Portal be authenticated?

    • Where do I go to file documents electronically?

    • Will anyone be able to E-File, or will only attorneys have access?

  • E-Filing - 2. E-Service

    • Do I need to list in the certificate of service that service was via E-Filing?

    • How do I remove my name from the E-Service list?

    • I received E-service on a document twice, how do I know which document is correct?

    • If opposing counsel is not listed under other attorneys, is the filer required to find their email address, and insert it for them to be properly served?

    • Is service provided through the Portal considered to be in compliance with Rule 2.516?

  • E-Filing - 3. Software & Hardware

    • Are there size limitations on E-Filed documents?

    • Do I need any special hardware or software?

    • What are the formatting requirements for documents?

    • What document types does the E-Portal support?

    • Will the Clerk’s office only accept E-Filed documents?

  • E-Filing - 4. Payment of Fees

    • How do I delete payment account information for my filings?

    • How do I pay fees for the document I have E-Filed?

    • What if I don’t want to pay by credit card?

    • What if I have an escrow account? Will I be able to use the escrow account when E-Filing?

    • When is my account charged for payment?

    • Why doesn’t the E-Portal accept Visa?

  • E-Filing - 5. Case Specific Information

    • I am getting the error “Case # Provided can’t be verified. Case With Tracking ID is not found” when I try to E-File pleadings for an existing case. What do I do?

    • What format should I use on the E-Portal for case number?

    • Why do some case styles contain a party “Unavailable”?

    • Why does my document type not show in the system?

  • E-Filing - 6. Security & Privacy

    • What about Rules 2.420 and 2.425?

    • Will the E-Portal provide access to filings once they are accepted by the Clerk?

  • E-Filing - 7. E-Signature & Time Stamp

    • Describe if and how electronic signatures will be utilized.

    • How will the E-Portal store the filing time/time stamp?

  • E-Filing - 8. Notifications

    • Is the Clerk providing training for this transition to E-Filing?

    • What electronic notifications will be sent by the E-Portal?

  • E-Filing 9. Contacts


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