After hours payments on traffic or criminal cases that are not in collections will be available from 10 a.m. to 2 p.m. on Saturdays and Sundays and from 9 a.m. to 6 p.m. on Monday, October 14, via the nCourt payment system at 561-328-2463. Please have your citation, case or driver’s license number available when placing your call.
The E-Filing portal will be unavailable due to maintenance from 4 – 7 p.m. on Sunday, October 13.
Operation Green Light: Get your driver's license back and save on fees for overdue traffic tickets and criminal court fines & fees on Saturday, October 19.
Individual Florida Bar members will register to use this system and receive authentication credentials (login ID, password) upon validation of their online registration. Upon receipt of the completed Online Electronic Filing Registration, the system will verify that the attorney is admitted to practice and in good standing with The Florida Bar. A combination including, but not limited to: name, email, and Florida Bar Number obtained during registration, will be validated against an electronic list provided by the Florida Bar. The attorney will be able to designate their user name and password. Email notification will be sent to the attorney at their identified email account reflecting either approval or denial of the account. The selected user name and password will enable the attorney to retrieve and file documents electronically and to receive the Notice of Electronic Filing. The person to whom the user name and password is assigned is responsible for any documents filed using that user name and password.
Where do I go to file documents electronically?
The statewide E-Filing portal. Once your registration is accepted, you will be able to log in, select the county, and access a customized portal for Palm Beach County’s Clerk.
Will anyone be able to E-File, or will only attorneys have access?
Attorneys can register to E-File using their Florida Bar numbers. Pro se filers can also register to E-File.
E-Filing - 2. E-Service
Do I need to list in the certificate of service that service was via E-Filing?
The certificate of service should state that service was performed via the E-Filing portal and list the associated e-mail address along with the physical address of all E-service recipients.
I received E-service on a document twice, how do I know which document is correct?
The document you received last would be the correct document. Documents are served when filings are submitted. When filers make corrections and resubmit filings, the documents are served again.
If opposing counsel is not listed under other attorneys, is the filer required to find their email address, and insert it for them to be properly served?
Yes. When an attorney files electronically to a case they are automatically added to the E-service recipient list with the e-mails they designate as E-service e-mail addresses for the case. If a party has not yet filed electronically to the case, to provide proper service through the portal, the filer will need to add them to the Other Attorney/Interested Party section of the Service List page so that they may be served. Once that party files electronically to the case and are automatically added, they should then be removed from the Other Attorney/Interested Party section of the E-service page.
Is service provided through the Portal considered to be in compliance with Rule 2.516?
Yes, the filer must ensure all of those entitled to service are served – either by adding those missing to the E-service Tab or by serving them separately by e-mail. The filer is responsible to determine those to be served and the filer may also deselect anyone not to be served.
E-Filing - 3. Software & Hardware
Are there size limitations on E-Filed documents?
Yes. The E-Portal cannot accommodate files with a combined size that exceeds 25 MB for one submission. Larger files will not be uploaded. Note: The E-Portal will only allow documents to be uploaded to one case at a time. You may load multiple documents to each case; however, use only one Word or PDF file per pleading. For example, if filing a Complaint, a Lis Pendens, and a Civil Cover Sheet; attach three separate files that combined, do not exceed 25 MB.
Do I need any special hardware or software?
No. Filers should be able to use the E-Filing portal as long as they have a computer with an Internet connection and browser.
What are the formatting requirements for documents?
As defined in the Rules of Judicial Administration 2.520:
8 ½ x 11 inch paper size
300 DPI Resolution
Black and White/Bi-Tonal not Grayscale or Color
What document types does the E-Portal support?
The E-Portal will accept filings in Microsoft Word 97 (or higher), WordPerfect and Adobe PDF formats. All documents will be converted to PDF format by the E-Portal. By default, the E-Portal will provide the PDF format to the local record system.
Will the Clerk’s office only accept E-Filed documents?
No. Paper documents will still be accepted at any of our courthouse locations in Palm Beach County. However, the Florida Supreme Court has mandated that all attorneys will be required to E-File all court documents (with very limited exceptions including where original documents are otherwise required by law) starting April 1, 2013 in civil courts and February 3, 2014 in criminal courts.
E-Filing - 4. Payment of Fees
How do I delete payment account information for my filings?
Access the Portal. From the dropdown menu under Accounts, select My Profile. Chose the Payment Accounts tab and update your payment information.
How do I pay fees for the document I have E-Filed?
Civil fees must be paid online through the E-Filing portal.
The regular filings established by Florida law are required to be paid to file cases with Florida’s courts. In addition to the filing fees, there are also convenience fees established to offset the use of electronic funds transfer, whether using a credit, charge or debit card, or an Automated Clearing House (ACH) transaction. The portal accepts MasterCard, Discover and American Express cards with a 3.5 percent service charge. The fee for an ACH transaction is a $5.00 flat fee.
What if I don’t want to pay by credit card?
The E-Filing system accepts electronic checks, for those who don’t want to pay by credit card.
What if I have an escrow account? Will I be able to use the escrow account when E-Filing?
Since the Florida Association of Court Clerks and Comptrollers will collect the E-Filing fees for all 67 counties, attorneys will not be able to use escrow accounts to cover filing fees and other costs.
When is my account charged for payment?
The payment method is validated at the time the filing is submitted however, money is not charged to your account until the filing is accepted by the clerk.
Why doesn’t the E-Portal accept Visa?
Visa required a service charge that was out of line as compared to the other credit card vendors.
E-Filing - 5. Case Specific Information
I am getting the error “Case # Provided can’t be verified. Case With Tracking ID is not found” when I try to E-File pleadings for an existing case. What do I do?
What format should I use on the E-Portal for case number?
In order to search and find a case on the E-Portal, your case number must be in the following format:
4-digit year (2008, 2009, 2010, 2011, etc…)
6-digit case sequence (000123)
2-digit case type (For example: CP, GA, CA)
Why do some case styles contain a party “Unavailable”?
If the case is a confidential case type, the style of the case will display Not Available.
Why does my document type not show in the system?
Each County determines the documents they will accept via E-Filing. If the name of your document does not appear in the Document Type drop down, select the document name that is most appropriate. The Clerk’s office has the ability to change the name of the document when reviewed.
E-Filing - 6. Security & Privacy
What about Rules 2.420 and 2.425?
All filers must comply with the privacy/confidentiality provisions of Rules 2.420 and 2.425, Florida Rules of Judicial Administration. These requirements apply to all documents, including attachments. Adherence to these rules will ensure that information that should be protected will not become public. You will be required to select the option if your document is confidential or not at the time of uploading the document.
Will the E-Portal provide access to filings once they are accepted by the Clerk?
No. Once the filing is accepted and released to the Clerk’s case management system (CMS), it becomes the official court record just like it does with the current paper process. However, you may view a record listing of all your filings at the My filings screen on the E-Portal.
E-Filing - 7. E-Signature & Time Stamp
Describe if and how electronic signatures will be utilized.
The E-Portal system operates in accordance with the Supreme Courts’ Administrative Order (AO09-30) for the use of “/s” in lieu of electronic signatures. A pleading or other document is not required to bear the electronic image of the handwritten signature or an encrypted signature of the attorney, but may be signed in the following manner when electronically filed through an attorney’s login and password:
s/ John Doe
John Doe (e-mail address)
Bar Number 12345
Attorney for (Plaintiff/Defendant) XYZ Company
ABC Law Firm
123 South Street
Orlando, FL 32800
Telephone: (407) 123-4567
How will the E-Portal store the filing time/time stamp?
An electronic filing may be submitted to the portal at any time of the day or night, twenty four (24) hours a day, seven days a week. For purposes of determining the initial filing date, a document shall be deemed to be filed on the date and time when the electronic filing is received at the E-Portal. See Florida Supreme Court Standards for Electronic Access to the Courts (adopted June 2009, adopted modifications February 2012). The file received date and time will be electronically stamped as a watermark at the top right of all document images.
E-Filing - 8. Notifications
Is the Clerk providing training for this transition to E-Filing?
We will coordinate training and promotional efforts with the Palm Beach County Bar Association, as well as send notification by press releases to publications such as the Daily Business Review. We will publicize any E-Filing training or events on our website, as well as through our Twitter and Facebook accounts.
What electronic notifications will be sent by the E-Portal?
Receipt of subscriber application
Acceptance/activation of subscriber account
Change of subscriber profile including login credentials
Receipt of filing (including filing id # )
Acceptance of filing (including filing id # and case # )
Pending of filing (including filing id #, case #, and pending reason
E-Filing 9. Contacts
I received an email that my registration was pending approval. Who can assist me in getting my account activated?